Application Log
This Log View reflects every action taken by the application and displays messages, notifications and other service information. Use the messages in this screen to observe and further analysis of the recovery process.
To open and activate Application Log View do one of the following:
- From main menu choose or
- Use F8 keyboard shortcut at any time
It is best to save the log file to a physical disk (different from the disk that holds the deleted data). By doing this you reduce the risk of writing over the data that you are trying to recover.
- Save Log As
- Opens a standard save as dialog. Save the actual application log file to the local disk (default extension is .log)
- Save Hardware Info as
- Opens a standard save as dialog. Save the disk diagnostic file to the local disk (default extension is .xml)
With sub-menu the following items are available:
- Log entry filter
-
Shows or hides specific entry types in Log View:
- Minimum details
- Shows non-critical warning entries
- Maximum details
- Shows advanced entries related to the application behavior and data analysis
- Text size
- Changes text size to Large, Normal orSmall
- Expand All
- Expands a tree log data if available
- Collapse All
- Collapses a tree log data if available
- Clear
- Clear log for current application sessions
It is possible to go through the options with the context menu (right mouse click).
Tip: We recommend that you attach a copy of the log file to all requests made to our technical support group. The entries in this
file will help us to resolve certain issues.